A YULETIDE GREETING …

Over the past year these weekly Mojos were intended to share a journey of reflection for the purpose of inspiring, questioning, and ultimately engaging in a conversation with you and those close to you.  As you gather your family and friends during this holiday season, I hope that in this moment you stop to reflect on the meaning of this holiday season for you and those closest to you.  Laying aside the trials and tribulations of the past year, find a place within that brings perspective in to your life … for most that will probably not be the job, money or material possessions, but the journey of the spirit and your connection with other like-minded friends and family!!  So as we track Santa (ah, the little jewel in this reflection for all of us who share this moment with little children or grand kids) this Christmas Eve, I challenge each of us to find our authentic self in the connection that has lasting value.  Not the meaning that others might place on this time of the year; but find a quiet place in your heart that connects to your ‘big why’. 

I hope that over the next couple of days, you are able to put the ‘to-do’ lists down and just observe those around you and truly cherish these moments!!  Beyond those closest to you, I also wish to say thank you for allowing me the opportunity to share these Mojos; for engaging in a conversation with me over this past year; and most of all allowing me to be a part of your life. 

I close each Mojo by saying “each of you are a cherished gift that enriches my life in ways you will never understand” … for some these words may seem an empty prose that is an appropriate conclusion to each blog.  For me, these words summarize a feeling within that each person who crosses my path, engages with me on any level, challenges me, and who inspires me are gifts in my life that will forever enrich my journey.  There are no words that appropriately capture how significant for me your part in my life continues to be and how you shape my saunter through this life.  So at this time, I extend my heartfelt gratitude to each of you AND wish you and your loved ones the joy, love, friendship and memorable moments that you so richly deserve!!  May your God bless all that you are and all that you hold dear in your life in this moment and beyond!!  Jim Peys

WHAT IS YOUR BIG ‘WHY’?

This past week I attended a real estate seminar on “lead generation” presented by Rick Geha.  Rick did a great job presenting a topic, although extremely important, has few new concepts that the roomful of realtors have not heard previously.  The big ‘BUT’ is the central message at the core of his presentation … mindset.  He posed a question that has me thinking … and I will admit that I’m struggling to identify my personal answer.

The question posed was – “What is your ‘big why’?  What is my ‘big why’ that will drive me through the boredom and repetition of consistent lead generation.  Another way to pose the same question is ‘what is my life’s passion?’  ‘What is my burning desire?’  I will admit that several answers came to mind quickly when he posed the questions.  My mind went through a checklist of possibilities – money; financial freedom; legacy; family; the creative process; to help people; and contribution, etc.  Although these reasons are significant for me and to so degree or another personal drivers, they are “little whys” not really THE BIG WHY.

I envy people who can rattle off their ‘big why’ with certainty and clarity.  But I’m not yet in that category, and so I continue to search for answers.  What is your ‘big why’?  What absolutely drives you when all else tells you just to settle or excuses not to do something seem easiest; but you make a different choice in the moment.  What is your burning desire or your life passion?

Okay a few of you might be saying … who cares?  Just do it.  Why does it really matter?  Well because life places obstacles in our path to challenge us and make us question just how bad we want it.  When events go against us, or boredom sets in or our results are less than we expect; if we don’t have a really ‘big why’ we might find ourselves unwilling to power through the difficult periods.  Rick challenged me to identify and become crystal clear on my ‘big why’ – that single concept was worth the day!

Simple right?  Now if I could only identify my ‘big why’.  How about you … let me know what your ‘big why’ is?

I hope you enjoyed the reflection, and take the time to consider what your ‘big why’ is as we approach 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome your feedback and if I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Also, Happy Holidays to you and your family!!  Jim Peys

ARE YOU OPEN TO THE POSSIBILITIES …

As 2009 ebbs to a close, I wondered recently if I have closed myself off from new ideas, different ways of looking at issues, new technologies, opportunities, or new models, etc?  Am I truly open to a different way, or am I just settling for what I know or understand?  I realize this might be a rather obtuse thought as you prepare for the holidays; but hang in there with me for a moment and maybe I can clarify.

I am working on several different initiatives in my business; and consistent with the Keller Williams model I was discussing these concepts with a few realtors for clarity and to build consensus.  For the most part I was greeted with curious skepticism; however, in a half a dozen (keep in mind we have a couple hundred realtors) conversations the realtors reaction caught me by surprise.  Their reaction went something like … “don’t talk to me about any new ideas or business opportunities, I’m not interested in even listening” and furthermore, “I don’t even want to think about doing anything different than what I have been doing for years.” 

Intellectually I can understand this reaction; however, in this business climate and the dramatic changes occurring in the real estate industry these realtors don’t have this luxury.  Status quo and standing on ‘antiquated’ principles (‘antiquated’ not because of age, but because they are not where buyers and sellers are in today’s market) is risky in this ‘new economy’.  Then I began to wonder (as I often do), am I in some way closing myself to new ideas, concepts, opinions, opportunities, technology, models, etc?  When I was a teenager arguing with my dad about politics, war, business and modern trends my judgment was that he was just closed to anything new, different, innovative, etc.  I vowed not to be like him as I aged … and as I look out at the precipice of technological change and innovation I wonder …?

Regardless of age, education, experience or circumstances are you truly open to new methods, new ideas, opportunities, thoughts and evolving technologies?  Or, are you settling for the same old reliable methods because they are easier than change?  Or worse, are you deluding yourself into believing that you are open and trying something new or different because you are venturing into email, cell phones or even Facebook?  My guess is that we are all guilty of the latter to some degree because it can be unnerving to continue pushing your self to the edge and really giving serious consideration to true change.  Hell, consider how every year people rush to establish New Year’s resolutions only to break them by February 1^st. 

Don’t misinterpret my thoughts as suggesting that we need to consider change for change sake.  I don’t believe that is ever the solution; however, if we show up to the party closed minded we never give ourselves the chance to move past our own ‘box’ to see great opportunities or ideas when they smack us in the face.  Historically, this Country has been built on innovation and openness to new ideas, new trends, opportunities … essentially our greatness has been defined, in part, to the acceptance of our differences and not just settling for same old same old.  

Befitting with this tangent, I read a CNN article (click the CNN hyperlink to view the article) this weekend about 10 web trends to watch out for in 2010.  Admittedly, I don’t really understand the significance of every trend mentioned … yet!  But more important for me is to remain open to the journey (keep an open mind), and to explore their application or merit in my life, my business … because at the end of the day I just never know where this journey may lead me.  And that really does make the prospect of a new day and a new year something to look forward to … at least for me!

I hope you enjoyed the reflection, and take the time to consider how these questions may present opportunities for you today and in 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

WHAT ARE YOUR REACTIONARY BOUNDARIES …

I recently read an interesting anecdote by Seth Godin regarding ‘Boundary Makers’.   When confronted with an issue or opportunity … what is your default reaction (your first reaction)?  Are you the type of person who looks for the loopholes or weak boundaries?  Or are you one who creates answers or solutions that operate within the rules or boundaries?  On the surface it would seem that both (remember, what is your initial reaction) can’t co-exist.

The first tends to look at demolishing the boundaries and starting over or removing the boundaries all together.  The other type of person looks to work or create solutions within the existing boundaries or parameters.  Which reactionary trait is better?  I tend to agree with Godin’s conclusion that either tact can be successful given the drive and initiative of the individual.

I hear people preach to their kids about getting along with others and playing within the rules, etc.  Almost preaching mindless conformity as a recipe for success.  I understand that all of us need to recognize boundaries and rules, or risk ciaos.  However, a better life lesson is to re-enforce (especially in our own mind and life) the critical thinking process AND the courage for taking the necessary action to effectuate the solution or opportunity – regardless of whether that means conforming or not?  Critically weighing when it is best to scrap the old and create new boundaries, new rules, new systems, new games; and then in other situations recognizing that consensus and change is built easier when you operate within the boundaries – tends to be less threatening.  Both are necessary for true innovation to occur; however, neither occurs without a call to action.

Regardless of your tendency, the real ‘punch’ is how you react to your issues or opportunities.  Your success regardless of either one will be determined on how you push and how hard you push that really makes the difference – your personal call to action.  So many of us do the first part of the equation - critically think through the issues (or rely on others to critically think through the issues); and then we tend to be more philosophical or passive in our implementation or follow through.  We take this ‘wait and see’ or ‘go with the flow’ attitude.  I’m still trying to figure out what that really means – yes, I get that life has a natural rhythm (thus ‘flow’).  However, an authentic ‘flow’ sometimes doesn’t show up with out initiative and a passionate push from a committed individual.  I was emphatically making a point to a friend recently about supporting innovation and buy-in; and I pointed out that leaders MUST recognize that ‘blink moment’ when an initiative could go either way – success or failure rests in that one instance.  Do you blink and let the moment pass with out speaking your mind; or do you take action?  Leaders and innovators oftentimes recognize these ‘blink’ moments and respond by picking up the rope and pulling with everything they have (they serve others), they endorse, cajole, inspire, and risk judgment from others.  Ah, the real message in this Mojo.  

So what is your reactionary boundary preference?  Do you find yourself questioning the merits of the ‘box’, or just wanting to scrape the ‘box’ altogether and build a better one?  Better yet, are you waiting to ‘get in the flow’?  Is it time for you to push your initiative, solution, plan harder, or even in some cases to ‘start living’?  Do you look for and recognize that ‘blink’ moment in each transaction, initiative or opportunity?

Typically my reaction is to put my head down and just push a little harder.  But … then again people accuse me of ‘flying outside the airplane’ more often than not.  Or, maybe it is that I have a blind spot for boundaries.  As for that ‘blink moment’, well that is an evolution in self learning … I am discovering that when I take my ego out and really listen that moment comes through loud and clear. 

I hope you enjoyed the reflection, and take the time to consider how these questions may present opportunities for you today and in 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

Thanksgiving ... What Is Really Important?

What are you thankful for this holiday season?  

Sometimes gratitude and crisis are interesting 'bed partners.'  Stories involving crisis bring an additional awareness into our life that provides space for gratitude.  I wish it were different especially as we approach Thanksgiving.  But then again certain events seal the images of family, friendships, health, and memorable loving moments - at least for me.  Although, I would prefer to skip these moments and just be grateful - some how life doesn't always cooperate until we choose to see it from a different lens.

Obviously there is something more I must learn or remember ... maybe I need to choose to be 'in a state of gratitude' all the time?  Ah, that would be a GREAT start!!  So in this moment what am I most grateful for beyond family ... friends who have lovingly impacted my life even in my uncertain moments.

I'm particular aware of 'friendship' as a long time friend awaits upon the next chapter.  I once reflected about this person in a book about my search for love and friendship.  Tonight as the family struggles to come to grips with her cancer fight I am reminded of a few verses of "The Healer":

"The Healer lies still,

Her body exhausted, confronting its own limits,

Hoping to wipe away the pain,

I am struck by her presence.

Her face radiates a divine love.

Her eyes dance with a vibrant energy.

Her smile lights a glow that embraces the stillness.

Her gentle touch assures the nerves left tattered.

I wonder who is offering comfort?

...

Freed from the clutches of my humanness,

Renewed in God's love.

And for that blessed moment,

I am forever aware of her presence in my life."

These words have never been more personally relevant than tonight.  I will forever remember her for sharing a divine love that embraced and accepted me even in my lowest moments.  Thank you my friend!!  I will forever remember your courage, inner strength and most of all your love!

As you gather your family may you spend a moment being grateful of those people who have crossed your path and made a difference in your life.  Those people who unconditionally loved you or who provided a mantel for you to lean on in your time of need.  May you be grateful for their friendship, guidance and willingness to walk with you in your journey.  For me, that is what Thanksgiving is all about - being present to all those people who have shaped me and loved the person that I am regardless of my blemishes.

Fitting in this moment I came across this interview of a person you probably recognize - Scott Hamilton (to view the interview click on Scott Hamilton).  Scott fought the ultimate fight against cancer and has persevered.  Maybe this will be the inspiration for you to remember what is truly important this season as you gather around family to enjoy your annual feast.  From my family to your family I hope that you have a wonderful Thanksgiving!

If you wish to read all the other Monday Morning Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  Thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

OUR PASSION … THE ENGINE BEHIND ‘THE WHY’

So what is your passion in life?  Are you pursuing or following your life passion?  If not, why not?  Three simple questions for you in this edition of Monday Morning Mojo … ok so I lied, they might not be so simple for most of us.  But really is there any thing more important than to regularly check in with ourselves to make sure what we are doing is what we are most passionate about?  If you listen close enough, oftentimes our successes and set backs, as well as the people around us are but reminders in our lives to live and share our passion.

This weekend I was reminded again in conversation.  Several people around me asked … so Jim, what are you really passionate about … and then the big ‘why’.  In our monthly networking meeting last week a guest (who I have never met) following the meeting asked me "what are you most passionate about?"  After sharing with her my response, she continued with ‘it would be great to bring people together based upon them pursuing their passions and not their day jobs.’ 

Gary Vaynerchuk in his book ‘Crush It’ devotes an entire chapter about pursuing your passion in life.  He sums it up by saying ‘passion is everything’ it is the ‘why’ and it is the vehicle that enables us to put the time, energy and effort into something to really make a difference.  The engine that allows for greatness!

Mike King in his blog about ‘Finding Your Passion in Life’ suggests a simple process to discover your passion.  Oftentimes the ‘what if’ gets in our way of finding our passions.  And for some of us we are not ‘wired’ to think this way; therefore, we never even ask the questions.  We are programmed to just get up and make a living … to plod along and provide for our families.  People get nervous when asked “are you living your passion” … why … well the obvious answer is probably that we are afraid the answer will come up … ‘no’!  Then what?  That ‘what’ is really ‘what if’ because the real fear is what if I pursue my passion and can’t make a living doing what I’m really passionate about.  The dialogue in our mind’s eye continues with arguments like … ‘what about the people who depend upon me every day?’  And about a dozen other excuses that prevent us from figuring out what is our real passion, and how can we live our passion.  It is that moment in time where we crawl out on the branch and discover if what we do has ‘real value’. 

Some of us believe that we don’t have to crawl out on that ledge.  That we can just join the work world and do our job.  And after a lifetime of ‘doing our job’ we get to retire, and then enjoy ourselves.  Personally that sounds more like a prison sentence than a real life.  But the other why is because we can only fake it so long; eventually everyone around us will know that what we are doing does not really ‘float our boat’ and we will probably find ourselves on the other side of the employment line. 

So like it or not, the questions of the day remain the same … what are you most passionate about; and are you living your passions?  My hope that each person reading this Mojo responds in the affirmative.  That would be really cool!!  But for those that in the personal confines of your own heart answer in the negative; then I hope you continue to ask and pursue these questions.  My hope is that you diligently engage in the process of self-discovery and never succumb to the ‘perceived’ easy way out.

I hope you enjoyed the reflection, and take the time to consider how these questions may present opportunities for you today and in 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Monday Morning Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

CRUSH IT TODAY ... A DIFFERENT PERSPECTIVE

Recently, I find myself discussing the role and viability of ‘social media’ (formerly ‘Web 2.0’ now ‘social media’ next just ‘media’ and then possibly ‘media channels’) in a business context.  People ranging from realtors, attorneys, accountants, consumers, teenagers, and business owners all seem to weigh in with the sentiment that they recognize that the medium is here to stay; and that in the future it will ‘morph’ into something that has monetary value in business.  But with varying degrees of resistance most people seem to hesitate at the specific value or utility of the social media platform as a comprehensive business strategy.  The size and scope of the numbers of people on the various platforms suggest that many of us are enjoying the social outlet and the ability to connect with family and friends.  Others are quick to admonish people on the business value of these platforms.

Even those who are fully engaged in the social media platform seem hesitant on a viable strategy and implementation plan.  What is your strategy?  Are you resisting this platform, why?  Or, maybe you have recently decided to jump in with both feet on faith ... but you seem to be asking what now, and where am I going with this?  Well … maybe we all need to take a closer look and consider our overall strategy again!  So, I am providing a few perspectives from an individual who is actively building a comprehensive 'brand' and who has figured out how to monetize the social media platform.  Hopefully this will get your creative juices flowing and allow you to overcome any resistance you might currently have ... or not, that is totally up to you!!

Gary Vaynerchuk released his book entitled “Crush It” in September.  Currently, it is number two on the New York Best Seller List.  Gary is passionate about this platform and business in general.  His regular media content is viewable at http://tv.winelibrary.com.  This ‘media channel’ (oh, there is that term again) is a source of entertainment, inspiration and yes even strategic business development content.  I am providing a couple of clips below in hopes that you will be inspired to re-think your strategy regardless of where you are currently, and to broaden your perspective.  In the end if you broaden your perspective … then WE have succeeded.  Enjoy!!

This clip discusses how 'social media' is really at the heart of all business ... it is all about customer service.  Gary delivers a different perspective on the medium.  Don't just listen to the words, notice the presentation (the frame, presentation style, energy, 'stickiness' of his site and the ability for listeners to engage in a conversation with him).  He delivers content embedded in a platform of high energy, 'MTV' flash and a clean user interface that encourages a two-way conversation.  As far as monetizing his brand, well he has several multi-million dollar businesses and brands solely created from the 'social media' platform.  In addition, he has expanded the market penetration of his wine store from a couple million dollars a year in revenue to over 60 million in revenues and growing.  Success is tough to argue with ...

Who said you can't market your service in an airport!



Another interesting perspective is how Gary is promoting, in part, his book - http://crushitbook.com/crush-it-the-experience/.  I watched the three videos contained in this link and what struck me was the novelty of his promotional strategy.  I don't know about you, but I have never seen this type of strategy implemented via the Internet (yes, buy multiple copies get a free gift is not unique; but notice again the presentation of the offer and how it delivers what his audience wants, how they want it and when they want it - back to total customer service and creating 'Raving Fans').

So I will leave you with this final thought and video.  Maybe this will be your inspirational message of the day to overcome any resistance you are having with this Mojo ...

I hope you enjoyed the reflection, and take the time to consider how you will CRUSH IT today and in 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Monday Morning Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

LOOKING THROUGH ANOTHER LENS …

Have you ever been at a cross roads in your life or business and for some reason you can’t find the answer, sometimes the forest is so thick you can’t even find the questions to ask yourself?  Then out from behind one of the trees a friend shows up and just gives you the answer you were seeking.  You walk away wondering how could they find the right path so easily?  How did they see the issues, options and answers with such clarity and purpose?  Over the years, I have been inundated with these moments – the walls seem to have no doors or windows, and then out of no-where someone beckons me from a door I never noticed.

This week I had the opportunity to be the observer observing.  During an ALC committee meeting at Keller Williams Coastal Properties (KWCP) we were asked to evaluate the options over a commission split arrangement regarding real estate teams.  As part of the ALC, our roles are to remove our agent/broker hats and view the issues from a Company perspective.  The issue at hand was the current policy by which every KWCP agent pays a commission split (a negotiated percentage of every deal) to the Company on every closed transaction up to a maximum of $19,500 per the agent’s annual anniversary date (date agent started at KWCP).  Once the agent closes enough business that the cap maximum has been paid into the Company, then every deal after that the agent gets 100% of all commissions with no offsets to the Company.  This commission split is the primary revenue for the Company to offer a platform of services, and to cover the risk for operating the business.  Agents desiring to build a “team” with other agents working under them have requested that the Company accept a ½ cap ($9,750) from these agents.  So in affect asking the Company to waive this revenue when an agent on the team closes any transactions over the ½ cap limit.

Agents argued that any modification to the existing ½ cap team policy would unfairly “penalize” teams if they paid an amount over a ½ cap when these agents never in the past closed a sufficient number of transactions to warrant owing the Company more than $9,750.  They argued that it would be a win if under the team these agents closed more than four deals (using an average price of $300,000 at 3% commission); and that if this happened the team would be responsible for creating the platform for the agent to earn sufficient money to exceed the ½ cap.  I contend that paying the split to the Company is not a “penalty” but a cost of doing business.  When an agent doing less than four transactions per year joins a team and closes over four transactions, then maybe the agent, team AND Company created the environment for that agent to perform at a higher level.  Furthermore, if the committee endorses a policy that permits this ½ cap scenario, then agents who are “full cappers” (agents/brokers paying $19,750 to the Company) would form teams just to reduce their costs of doing business.  Several agents quickly responded that “successful agents” would never join teams; that in fact, their experience is that as an agent joins a team and receives the value of the “rain makers” training, knowledge and systems that the agents leave the team and work on their own.  Their assumption is that successful agents WOULD NEVER BE PART OF A TEAM SALES ENVIRONMENT.  Under their assumption I agree – no successful agent would leave their own business to join a team just to avoid the “full cap” policy (because under their team model the agent would significant lose commission to the team leader/rainmaker – the team split).  But, what if you changed the team model?  Ah, what if the lens you look out from was changed?  The other people in the committee looked at me like I was an alien from another planet. 

Changing the lens or the platform in which we operate from is happening all around us at warp speed (whether we like it or not).  Maybe that is why so many of us are struggling to keep up.  The committee should critically look at every assumption and don’t assume that just because history may bear out evidentiary proof for their assumptions, that tomorrow will be the same – I would contend that every assumption is being stretched and challenged by the market place and the Internet.  In fact, I would contend that if we don’t challenge our assumptions (change the lens we look out of) periodically, then we will become obsolete, and thus irrelevant within the market place. 

Gary Vaynerchuk in his new book entitled “Why Now Is The Time To CRUSH IT” (allegedly the book is number 2 on the New York Times Best Seller List after just a month or so in the bookstores) states a compelling argument for the value of social media, the Internet and changing the lens from which we operate our business and life.  In fact, he makes a compelling argument that all of us should be working diligently to create our own ‘personal brand’ even if we are gainfully employed at a traditional Company.  Great book, I strongly recommend reading it!  Why is Gary’s book relevant within this conversation … because he is all about challenging the assumptions and changing the lens to build a massive market presence or personal following on a global basis (now that is changing the lens).  In his book, he systematically outlines how all of us can leverage the shifting sand underneath our feet to move ahead of our competition and crush it. 

Just this past Thursday, I was meeting with a successful realtor in Long Beach that currently works at a competitor’s brokerage company.  I was asked to meet with him as part of KWCP’s recruiting efforts with this gentleman.  He in fact operates a realtor team that operates from a different platform than the typical KW team model.  Yes, he has changed the lens and is extremely successful even in this market operating within a team model that has a different focus.  But having said that, when asked about this thoughts on technology in our industry he could not wrap his brain around the concept of a ‘media channel’ and how social media could be leveraged for anything but a social outlet.  He is struggling with understanding social media’s relevance in business, and how we can monetize these platforms.  I encouraged him to challenge his assumptions and look at it from a different perspective.  Will he?  I think given time this realtor will have no choice but to embrace the social media platform, however today … probably not.

In a recent teleconference, Tom Ferry asked Gary Vaynerchuk what is the one thing realtors must ask themselves today?  Gary responded that each realtor must ask themselves “whether they plan on being in business more than three years?”  “If so, you better learn how to leverage and monetize the social media platforms in your respective businesses or you will be obsolete and irrelevant” – otherwise you risk becoming a nonentity in the sea of change that is sweeping all businesses.  Do I agree with Gary’s prediction – three years or done … no, but at some point I think that his prediction will become our reality.  So where do we go from here?  Are you in the same situation … even worse are you in the same dilemma and you don’t even know it yet?  To some degree or another, I would contend that we are all in the same boat!  So the only remaining question is what are you going to do about it?

I encourage you to be aware of your assumptions; be aware how your patterns and choices of the past affect your assumptions.  Challenge them to see if they really fit with your goals; challenge them to see if a changing market will see your assumptions having any value moving forward; and then have the courage to consider viewing the situation from a different lens.  As a friend suggested that I do regularly … don’t be afraid to operate outside the “cockpit” every once and a while.  The change of scenery may just offer a different perspective that affords you solutions and opportunities that didn’t exist previously.  Just a thought or two!

I hope you enjoyed the reflection, and take the time to consider how these questions may present opportunities for you today and in 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Monday Morning Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

RECOGNIZING WHAT TRULY MATTERS …

Over the past few weeks my Monday Morning Mojo has focused on the evolution occurring at Keller Williams Coastal Properties.  Questions posed have offered a reader the opportunity to reflect upon the potential message in context of their own business.  This week I am taking a more personal path; thus as I reflect upon a few defining success principles, hopefully, you will resonate with how certain data points are interrelated.

This week a friend shared a book with me entitled ‘The Go-Giver’ written by Bob Burg and John David Mann.  A national bestseller (so I might be the last person on the planet to read the book) that seems to crystallize the mojos of the past several weeks into ‘five laws of stratospheric success.’

Sharing these mojos with you is a personal journey.  Oftentimes, these incomplete tangents are threads that I need to resolve within to create the business, the life and journey that I desire for myself and those I love.  So between the paragraphs of the book, I reflected upon people who have crossed my path for the past five decades.  Hang in there with me for a few moments … developing business models, business plans, business strategies, marketing channels and service platforms are but fancy terms with no heart, unless we understand (beyond saying the words, but is all about ‘walking the talk’) the why behind everything they suggest.  The why reflects the soul of what we do by reflecting the heart that gives meaning to the experience of all those we touch.  The main points in the book are oddly well timed and relevant when considering my past several blogs – some might explain a bit of synchronicity is at work.  That is a topic for another time though!

In summary, Burg’s ‘five laws of stratospheric success’ are:

1.     The Law of Value:  “Your true worth is determined by how much more you give in value than you take in payment.”  The real question is what I do … does it really serve other people?  Does it add value to others?  In a world consisting of ‘what is in it for me’; and ‘what is mine is mine, and what is yours is mine’ speaks to contrary values.  If you listen closely you will hear this value at the core of what most businesses and individuals say.  Last week I had a meeting with a key service provider to Keller Williams.  The goal of the meeting in my mind was to discuss the concept of ‘strategic partnership’ and collaboration.  After nearly three hours I asked this rather dynamic person sitting across the table, how often do brokerage companies or realtors come to him from the place of true partnership?  His response was ‘never’.  Why?  Even with our meeting’s goal being collaboration, the participants struggled with this notion because the under current was still prevalent – ‘what’s in it for me or my company’?  

2.     The Law of Compensation:  “Your income is determined by how many people you serve and how well you serve them.”  Relishing the opportunity to “survive, save and serve” – and the greatest of these attributes is to ‘serve’ crystallizes the personal mantra that I must integrate into my spirit.  My compensation is directly proportional to how many lives I touch – ‘value’ merges with ‘impact’.  As I read these words, I thought of my father who toiled without a hint of resentment looking for simple ways to just be of service, to be a servant of those who crossed his path and to lighten the load of all.  This gracious gift was reflected by dozens of people at my dad’s funeral … a lesson I am only beginning to understand – thanks dad, maybe someday soon!  Be watchful … compensation is not restricted to only money … rewards of the soul are more meaningful and lasting than those wrapped in paper bearing a dead president’s picture. 

3.     The Law of Influence:  “Your influence is determined by how abundantly you place other people’s interests first.”  Contained in Keller Williams’ mission statement is the term “win-win or no deal.”  If you listen, negotiators, marketers and sales people often deliver this message; and for most this message resonates as being a worthy value.  Yet think about it … ‘win – win’ infers each person getting some fraction of a 50-50 deal that creates a winning compromise.  Is that demonstrative of real ‘value’ and beyond that this sentiment of ‘win-win’ is not unique – nay but a snappy catch phrase often over used and rarely understood.  The book summarizes (and I immediately connected with) “watch out for the other guy.  Watch out for his interests.  Watch his back.  Forget about fifty-fifty … it’s a losing proposition.  The only winning proposition is one hundred percent.  Make your win about the other person, go after what he wants.  Forget win-win – focus on the other person’s win.”  How many of us have that all backwards – mega companies have as their mantra delivering less than total satisfaction and have us believing that this is something special?  What would happen if we really created one hundred percent wins?  How about setting our sights on delivering what another person needs in total? 

4.     The Law of Authenticity:  “The most valuable gift you have to offer is yourself.”  In a world of commodity all we have to offer that is unique is ourselves.  Reaching our goals is about ten percent knowledge and technical skills, and ninety percent is about people skills.  At the core of people skills is who we are as individuals.  Ah, all that coaching and after billions of dollars spent on self improvement, and it really boils down to delivering an authentic and real you in service to others – delivering to other people what they want, when they want it, and how they want it.  A message packaged thousands of different ways, but each of us at our core already knows it.  How often and at what cost must I be reminded of that one simple reality – just be authentic while engaging with other people (for me – be ‘interested’ not ‘interesting’)? 

5.     The Law of Receptivity:  “The key to effective giving is to stay open to receiving.”  The yin and yang of life … we can’t give until we are open to receiving; and we can’t receive until we are open to serving others.  How often do I dismiss a compliment or a gift shared by another?  That is all about me and not the other person … in that moment I’m not open to receiving, and I cut off the other person’s opportunity to give or serve.  Ugh … I am so uncomfortable with accepting another person’s reflection that involves me.  I would much rather give than receive – so much easier!

So as I sat down to write this blog, I reminded myself that in articulating a new vision at Keller Williams Coastal Properties and while developing my own business plan for 2010 that really … I need to deliver a tangible service that embodies these principles at all times!  Sounds simple doesn’t it … well maybe it just might be … if I listen and remain open to other people’s journey and stories.  And you, how do you deliver a product or service that encapsulates these principles?  Or are you part of the majority who believes that this ‘mumbo jumbo’ has a place only around Christmas or in your family, AND not in business?  Most of us would agree, if we stopped for a moment; however, our language contradicts all or most of these principles, and most of all ‘our walk’ oftentimes is in conflict with these values.  Ah, now that is the rub … ‘how do I walk the talk’?

I hope you enjoyed the reflection, and take the time to consider how these questions may present opportunities for you today and in 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Monday Morning Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

IS IT THAT TIME OF YEAR … UGH … BUSINESS PLANNING …

So a group of realtors got together last week at Keller Williams Coastal Properties for a business development meeting.  Afterwards, the group gathered informally over pizza and wine to discuss other business related matters.  A friend asked each of us their production numbers to date for 2009; and if we had started developing our business plans for 2010.  One by one each person (with one exception) admitted that they had not started their 2010 planning.  Reluctantly I was one of those who acknowledged not having put any thought into next year’s business plan.  Ugh I shutter at the thought!!

The following day I was retelling the story to another peer who is putting together a budget for Keller Williams Coastal Properties for 2010.  I asked how she was going to do that without any input from the realtors regarding numbers and goals.  That got me thinking as to the real value of these budgets, business plans and goal setting exercises.  Logically I would think that a business would gather information from its sales and marketing arm, discount the projected sales numbers, and then develop the budget for the next year accordingly.  Yes, but that is when you run straight into the problems with the brokerage business model … the sales team consist of all independent contractors who typically don’t bother projecting sales goals or writing annual business plans (save those few or those in coaching; but even then it might just be a meaningless activity or another ‘homework assignment’).  So is there any value in these budgets and business plans?  Or are we just putting numbers together that makes us feel good or so we have completed a task that others say is important?  Is there a real value; and if so what is that value?  I wonder how many people after writing their business plans for the next year actually go back and read the plans on a regular basis (daily, weekly, monthly)?

How about you … have you written your 2010 business plan yet?  If not, are you resisting writing your plan?  Why?  You might even be asking yourself why do I even need to write a business plan every year?

Intellectually I understand that without a plan of action I basically have no ‘blue print’ for success in my business.  Beyond the notion of a blue print though the exercise of writing my business plan forces me to evaluate the market, identify my resources, determine my budget, and prioritize my efforts so that I don’t waiver with every shift in the winds.  If I truly go through the exercise, I can see the value of the plan given how this business (real estate) moves from one strategy to another depending upon what other people say is a trend.  So after some thought I am committing to write my plan over the next thirty days.  But saying I’m going to write my plan, albeit a good decision, involves me first identifying my resistance.  Part of my why?

So why do I resist writing my plan?  Well there are several reasons.  First, I resist structure on several levels.  I generally give considerable thought to where I’m headed and the implementation strategy to get to my goals.  However, when I write down my production goals it gives me this instant accountability barometer with little or no wiggle room.  Many people gravitate towards building accountability into their daily routine; however, I feel a sense of being trapped.  Finally, in the past when I have written my business plan I never seem to read it again (after its finalization) – therefore it takes on this air of being a senseless exercise.  In many ways it probably is why I never set New Years resolutions.  I almost take this attitude that writing a business plan is analogous to completing a ‘homework assignment’.  When I finish, then I’m done.  Well that thought process misses the mark – the business plan should be my individual road map that is a living and breathing document.  And, I should take it upon myself to review my plan daily, or at least weekly; and track my numbers each month.  Furthermore, I should make it a habit to revise my business plan every quarter – at that time I will need to re-access the market, my production and my plan accordingly. 

Okay, I have admitted the reasons for my resistance … furthermore, I will admit that my resistance really does amount to being total garbage!  So here I am exposing one of my achilles heels (one of many).  So now what?

Well I have three different, but similar, realtor business plan templates.  So that takes the mystery and mundane issues of development off the table.  And yes, I do understand the process for realtors beginning with the numbers – look at last year’s numbers and understand them.  Then begin with how much money one wants to make next year (GCI [‘gross commission income’] or in other business parlance gross income), and work backwards to determine how many transactions it will take to earn the GCI numbers.  Once you have the total number of transactions, then determine how many of each type of transactions (listings and buyers); how many days I plan on working; how many listings; the number of listing appointments it will take to close the number of listings required to reach your numbers; and finally how many calls it will take each day to reach my goals.  This process is fairly easy to understand; but really what does that get you … it seems like an analytical justification of how much money you want to make over the next year (oftentimes not based upon any reality but your own mental wish list).  So really what is the value in that exercise … well the heavy lifting is not in the numbers … but what the numbers suggest in combination to some additional factors.  Factors that few coaches and advisors really focus on (they give it little if any consideration when evaluating the plan).  Previous coaches spent all their time in the production numbers giving no consideration to the market trends, resources and business models. 

What would a few of these other factors be?  Whether you are in real estate or another business these factors are relevant.  Such factors as:

·      What is your business model?

·      What is the current market doing?

·      What are the market drivers for each micro-market you are selling into?

·      Where is each market headed over the next year for the services you are providing?

·      What are the agents of change that will cause each micro-market to expand or contract? 

·      What are the agents of change inherent in your business plan itself?

·      What resources do you need to be successful given each micro-market?

·      Evaluate the costs, market potential and whether these individual micro-markets or strategies fit your skill sets, your business model, goals and long-term business vision?

So going through the mere exercise of putting production numbers down (i.e., revenue, costs and number of transactions) may be of little value taken by its self.  But the process of developing the road map and understanding the playing field is the critical path that creates and sustains a world-class business.  So as John Wooden once said “failure to prepare is preparing to fail” is sage and timeless advice for all of us – even for me as reluctant as I am at times.

I hope you enjoyed the reflection, and take the time to consider how these questions may present opportunities for you today and in 2010.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Monday Morning Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys

INTERESTING … OR … INTERESTED …

Have you ever had a conversation with someone who in the moment was truly interesting?  If you are like most, then you probably were captivated with what they said, how intelligent they seemed, or their story telling ability, etc.  We all love being around ‘interesting’ people at least for a moment.  If you think of people like that ask yourself, how often do you develop a REAL relationship with that person?  Why is that?

Let me help you out … contrast that experience with another person who seems to take a genuine interest in you and what is important to you.  I would venture that it is a noticeably different experience.  Ultimately, we develop relationships with people who take a genuine interest in us.  So at this moment you might be asking yourself … so what … nothing new in that … I agree.  But sometimes the most sage advice is but a repackaging of an established truism.  I would rather be ‘interested’ than ‘interesting’, if my desire is to engage in a conversation and develop a relationship with someone (to bring it down to a business level – no sale until you become ‘interested’ NOT ‘interesting’).

I struggle, at times, with balancing these concepts.  Recently a friend reminded me of this when I was on one of my verbose tangents (no surprise there eh).  Since that gentle nudge, I have been reminding myself to pay attention to the difference.  Maybe someday it will be second nature for me, until then I’m good with my friends ‘busting’ me every once and while.   

But for everyone else, why even bother wasting time and space blogging about this simple concept.  Well for the past several weeks I have been reviewing blogs, websites, advertising, newsletters, web posts, Facebook, Tweets, etc., and the one constant principle seems to be a focus on being ‘interesting’ rather than ‘interested’.  The greatest violator of this basic principle seems to be realtors – they have cornered the market on being ‘interesting’ (although for some that is even a stretch).  If you look close enough it quickly bleeds through everything we put out in the market whether in writing or verbal communications.

Another friend sent me a link to an author and public speaker who is writing a book (scheduled for publication in 2010) on Leadership.  He is writing his book in a collaborative fashion (interesting development in writing – thanks to the Internet and blogs) – meaning as he writes a chapter he posts it on his blog and refines the chapter based upon reader feedback and comments.  While reading Chapter 2, the author touches upon a similar theme.  So I thought it might be interesting (here I go) to share his comments with you.

John Maxwell on Leadership:

“When I began my career as a minister, I was not about others. When I counseled people who were experiencing difficulties, my attitude was, “Hurry up and finish telling me your problem so I can give you my solution.” When I was leading any kind of initiative, I constantly asked myself, “How can I get people to buy into my vision so that they’ll help me with my dreams?” When I spoke to an audience, I was focused on myself and not them. I lived for positive feedback. And my goal was always to be impressive. Much of what I did was all about me, yet I still wasn’t succeeding.

When I was twenty-nine years old, my dad invited me and my brother-in-law, Steve Throckmorton, to attend a Success Seminar in Dayton, Ohio, where I heard a speaker who understood how to connect with people. I sat there mesmerized.

I remember thinking, This is someone who understands success. I like him. But there’s more to it than that—he really understands me. He knows what I believe. He understands what I’m thinking. He knows what I feel. He can help me. I would love to be his friend. I already feel like he’s my friend.

That speaker was Zig Ziglar. And that day he said something that changed my life: “If you will first help people get what they want, they will help you get what you want.” Finally, I understood what had been missing from my own communication—and from my interaction with other people. I saw how selfish and self-centered I’d been. I realized that I was trying to get ahead by correcting others when I should have been trying to connect with others.

What I learned was that connecting is never about me. It’s about the person with whom I’m communicating. Similarly, when you are trying to connect with people, it’s not about you—it’s about them. If you want to connect with others, you have to get over yourself. You have to change the focus from inward to outward, off of yourself and onto others.

And I know you can do this, because I did! You can connect with others if you’re willing to get off your own agenda, think about others, and try to understand who they are and what they want. If you’re willing to learn how to connect, you will be amazed at the doors that will open to you and the people you will be able to work with. All you have to do is keep reminding yourself that connecting is all about others.”

Whether you are an attorney, an accountant, mechanic, contractor, realtor or a financial advisor we all need to communicate effectively to engage in any type of relationship – whether that relationship is personal or professional in nature.  How we navigate building rapport with people and demonstrate genuine ‘interest’ in another person will ultimately drive that relationship.  So how are you choosing to be ‘interested’ today with the people in your life?  Or are you going to be more like me sometimes, and put your head down and head to your office as you close the door to move through your day?

I hope you enjoyed the reflection, and take the time to consider how these questions may present other opportunities for you today.  Most importantly, I hope you make it a GREAT day and week!!  If you wish to read all the other Monday Morning Mojos written for you, then visit: http://mondaymojo.blogspot.com.  As always, I welcome and encourage your feedback and your reflections (please don’t hesitate to share your thoughts with me).  If I can be of service to you or your friends, please let me know or visit us at http://www.coastalcommunityhomes.com.  And, thank you for your continued support and inspiration … each of you are a cherished gift that enriches my life in ways you will never understand … Thank you!!  Jim Peys